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Relationship-Focused
CRM

Take things to the next level by uncovering key information that will help you know and serve your customers better than ever. With the FPS GOLD CRM, we bring a whole new meaning to the words “customer relationship.”

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Connect with Customers on a Whole New Level

With software that allows you to keep your relationship personal and not just transactional, our system will help you build lasting connections with your customers—keeping them loyal to your institution for years to come.

Customer Relationships

We provide a powerful customer profile each employee can use when doing business with the customer. With this profile, employees can quickly identify the value (or the potential value) of the customer.

Combined Customer Data

Combine all your commercial and consumer customers’ account information into a single, easy-to-access program. Where it shows all accounts, including deposit and loan accounts, mobile and internet banking profiles, addresses, ATM and debit cards, and more that are tied to your customers. This system makes it easy to look up accounts without having to access the Loan, Deposit, and Customer Information systems individually.

Customer Profitability

With our CRM, you can evaluate customers, market to customers, and report customer profitability figures. Set up your own criteria, grade each customer’s profit value, and get at-a-glance information on each customer with a color-coded profitability grade and the customer information pop-up.

Not Just People

Display all key entities, such as organizations, persons, locations, accounts, safe deposit boxes, bank cards, and others. You can link entities and view these linked relationships easily.

Integrated

All your customer information is integrated with the lending, deposit, and eBanking modules. That way, everything you do in one platform will be synced across all platforms, making it easier to keep your customer's information clean and updated.

FPS GOLD’s software is an unstoppable force when used together.

Team coming together in a high five

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The ease of customization FPS allows is great! It allows the bank to have a say on how the software should perform to maximize the bank's efforts within the market it operates in.  

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Ricardo Perez
VP/Main Branch Manager
1st Bank Yuma


CIM GOLD

Core Banking

Our core system helps cut data processing costs, adds greater flexibility, improves productivity, and integrates systems.

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Online & Mobile

Banking

Customers can check their balance, deposit checks, move money, and more at any time, anywhere, and on any device.

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EFT GOLD

Wire Transfer Software

Our powerful wire transfer system allows you to create, review, and handle wires in an easy-to-use browser interface.

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BankCMS

Content Management

FPS GOLD will help you design, test, optimize, and host your marketing website. Then you can focus on managing the content.

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Customer service representative

Grow Your Community With FPS GOLD

With powerful software comes great responsibility. That’s why our amazing team is here to help you every step of the way. Give us a call or request more information, and start growing your business and community the right way.

Let's Chat!
Still unsure if FPS GOLD is right for your institution? No problem. Give us a quick call. We’re happy to answer any questions or concerns you may have.