Receive Unmatched Customer Care and the Attention You Deserve

"We have been clients of FPS GOLD for almost 30 years, and during that time, our relationship has evolved from a typical vendor/client interaction to a genuine friendship. FPS GOLD conducts annual client visits, allowing us to build strong connections with our Client Services Team. We also hold bi-weekly meetings to ensure our needs are met and to stay informed about upcoming projects. Whenever we have a question or encounter an issue—whether it pertains to deposits, loans, general ledger, or e-banking—the Client Services Team responds promptly. FPS GOLD consistently helps us find solutions and offers valuable suggestions for enhancements. Their products are exceptional, and they excel at keeping pace with industry developments. The employees at FPS GOLD are truly wonderful people, and their dedication is a key factor in the company's success."

"FPS GOLD provides exceptional customer service throughout the entire organization and all departments. Whether it’s a current issue that needs to be troubleshooted or listening to our vision regarding long-term planning, FPS GOLD is there to assist us. We have never felt like ‘a number’ since being a client of FPS GOLD and they have always been willing to take our call or email with prompt response times. Any bank looking for a core provider that has an extensive suite of products and truly wants a partnership should look at FPS GOLD."

"Working with FPS GOLD has been a positive experience for our bank, primarily due to their outstanding customer service. In my experience with numerous companies, reaching your contact person can often be a challenge. That’s never the case with FPS GOLD. No matter the time of day, I can pick up the phone and someone is always there to assist me. Their team is dedicated to resolving our issues quickly and efficiently, and their professionalism is unmatched. What truly sets FPS GOLD apart is how invested they are in our bank’s success. It’s clear that they care about building a strong partnership, and that makes all the difference. I recommend FPS GOLD to anyone looking for a reliable and supportive service provider."

"FPS GOLD employees have been available at any given time we've needed them. You can't find that kind of service from a Core these days."